Privacy Policy.

1. Scope

This Privacy Policy describes how Emacity Solutions LLC, doing business as Virilix® ("Virilix," "we," "us," or "our"), collects, uses, and shares information through our website at https://try.thevirilix.com, our checkout and subscription forms, electronic communications, and SMS opt-in workflows. It does not govern third-party sites that operate under their own policies.

2. Information We Collect

• Contact information: name, mobile number, email address, shipping and billing addresses, and communication preferences.
• Order and subscription details, including products purchased, order history, subscription status, refund requests, and related records you submit or authorize us to maintain.
• Payment information, which is collected and processed by our payment processors. We do not store full payment card numbers on our servers.
• Website usage data: IP address, browser type, device information, pages viewed, dates and times of access, referring URLs, and similar technical data.
• Communication preference data, including whether you opted in to email or text alerts and the date, time, source, and wording of that consent.
• Any other information you voluntarily provide when contacting us or submitting forms.

3. How We Collect Information

• Directly from you when you complete forms, place an order, subscribe, or contact us.
• Automatically through cookies, analytics tools, server logs, and similar technologies.
• From service providers that support our website, fulfillment, billing, communications, or analytics.

4. How We Use Information

• Process and fulfill orders, manage subscriptions, and provide related customer service.
• Respond to inquiries, refund requests, and support tickets.
• Send informational notices, order confirmations, shipping updates, restock alerts, flash sale notifications, member-only promo codes, content updates, and other communications you requested or agreed to receive.
• Improve the website, product offerings, user experience, and the security of our systems.
• Comply with legal obligations and protect our rights, safety, and property.

5. SMS Program and Mobile Information

If you opt in to text messaging, we may send recurring automated text messages from Emacity Solutions LLC regarding new product announcements, restock notifications, flash sale alerts, member-only promo codes, order status updates, subscription reminders, content updates, and related informational messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Text consent is optional and is not a condition of any purchase.

We maintain records of text consent, including the mobile number submitted, source of opt-in, date and time of consent, and the disclosure language in effect at the time of opt-in.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third party except vendors or service providers that help us deliver messages, host systems, or operate the program on our behalf, and only as needed to provide those services under appropriate controls.

6. Sharing of Information

We do not sell personal information. We may disclose information:

• To employees, contractors, and service providers supporting our operations, website, fulfillment, billing, and communications.
• To comply with applicable law, regulation, court order, subpoena, or lawful governmental request.
• To protect the rights, safety, or property of Virilix, Emacity Solutions LLC, our customers, or others.
• As part of a merger, acquisition, reorganization, or sale of assets, subject to customary safeguards.
• With your direction or consent.

7. Cookies and Analytics

We and our service providers may use cookies, pixels, log files, and similar technologies to remember preferences, measure usage, and improve the website. Browser settings may allow you to block or delete cookies, though doing so may affect functionality.

8. Data Security and Retention

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or alteration. No method of transmission or storage is completely secure. We retain information as long as reasonably necessary for the purposes described here and to comply with legal, tax, and accounting requirements.

9. Your Choices

• You may opt out of promotional emails via the unsubscribe link in any marketing email.
• You may opt out of text messages at any time by replying STOP.
• You may contact us to update or correct your information.

10. Health Information & Medical Disclaimer

Virilix products are dietary supplements. Information you provide about your health or wellness goals, and any product information on our website, is used only to support your customer experience and is not medical advice. Statements regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare provider before starting any supplement, particularly if you are taking medications, managing a medical condition, or pregnant or nursing.

11. Children's Privacy

Our website, products, and communications are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18, and our products are not intended for use by minors.

12. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices; review their policies separately.

13. U.S. Audience

Our services are intended for individuals in the United States. If you access the website from outside the U.S., your information may be transferred to and processed in the United States.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the effective date above and post the updated version on our website. Material changes will be communicated as appropriate.

15. Contact Us

Emacity Solutions LLC — Virilix®
945 Lucile Ave, Los Angeles, CA 90026
Phone: (844) 488-2510
Email: [email protected]
Website: https://try.thevirilix.com